https://www.stevenicolaou.com/contact daily 0.75 2016-05-31 https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1461605452797-QA7MI71TS32XTRI3GVOU/Untitled-1.jpg Contact https://www.stevenicolaou.com/work daily 1.0 2024-12-10 https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923865403-9VBOOQF641KNHIH2JUB0/Many%2Bchaps Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923935326-8CIOZR4CCMLUDGEX9LKA/Personas%21 Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924019351-QNRORCJ7G2RXZ723CEMD/Not+Spiderman Work It’s not quite a Spiderman comic, but it did the trick https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922718702-VZCGQ9OBVYSZ19A13IJV/PACKAGES%21 Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924184471-F0D9CU211BAAVCCDBDNP/Rules%21 Work Rules. Just like being in school again. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924095128-C51IHR1RF643581V0HP8/Wireframes%21 Work Government design systems - not pretty, but effective https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/e3409b0d-96e4-4122-99f3-b152fd9e4bb9/BT.png Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728651229705-LPK25NKNCIZ3C7K2N6Y6/rd1.1.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728651249345-GDAIFP6LN4YXIXF7YVIZ/rd2.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728651261692-ITZJ7W5NZC7S9FUSRCSS/rd3.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728651520924-A8MG94XS2EG0WU2OTQVC/wireframes.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728651611956-QRNV0V810OKF0RP6G0FY/hifi.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/20351c41-c217-4750-be7e-a4d39971eb95/hifi.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/f91cf35e-609c-4dd3-8784-ff486ec956a1/rd1.1.png Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/5c86fc51-1944-4317-82ae-a787fb5e4058/rd2.png Work We refined these ideas, exploring how they might actually work, so that we could make recommendations during our next playback. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/4333e51d-8361-461d-be0c-26be25ae0f37/Screenshot+2024-08-24+at+20.43.30.png Work Before you ask, yes this banner has dummy copy and is not what went live. I hope. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/3e4641c8-39dd-4c2e-9dd9-49a00a6ee838/rd3.png Work Given the time constraints we were only able to take one concept into testing. So we helped our stakeholders make the right decision - tabbed content ticked the most boxes. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/08fedc8e-ca7c-4fbd-a0a1-16ce19800166/wireframes.png Work A round of user testing helped us iron out some kinks. In the limited time we had, we repeated the user tests from Discovery, and focused on finding out: - what customers thought the pages were about - how they felt about the content - could they find specific pieces of content on each page https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924019351-QNRORCJ7G2RXZ723CEMD/Not+Spiderman Work It’s not quite a Spiderman comic, but it did the trick https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924095128-C51IHR1RF643581V0HP8/Wireframes%21 Work Government design systems - not pretty, but effective https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924184471-F0D9CU211BAAVCCDBDNP/Rules%21 Work Rules. Just like being in school again. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923865403-9VBOOQF641KNHIH2JUB0/Many%2Bchaps Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923935326-8CIOZR4CCMLUDGEX9LKA/Personas%21 Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/4333e51d-8361-461d-be0c-26be25ae0f37/Screenshot+2024-08-24+at+20.43.30.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924019351-QNRORCJ7G2RXZ723CEMD/Not+Spiderman Work It’s not quite a Spiderman comic, but it did the trick https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924095128-C51IHR1RF643581V0HP8/Wireframes%21 Work Government design systems - not pretty, but effective https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/4333e51d-8361-461d-be0c-26be25ae0f37/Screenshot+2024-08-24+at+20.43.30.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924184471-F0D9CU211BAAVCCDBDNP/Rules%21 Work Rules. Just like being in school again. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923865403-9VBOOQF641KNHIH2JUB0/Many%2Bchaps Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923935326-8CIOZR4CCMLUDGEX9LKA/Personas%21 Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/78e950e9-ed85-4f80-bf25-7b4674c62722/Group+970.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/ef12e7fc-a64a-4d3a-b1f2-4a70a5264c95/Whit Work - Little things can have a large impact This carousel took time and effort to get right, as we explored the cascading impact of proposed design upgrades. For example, we tested and proved an assumption that most people will scan the screen for the things that are deal breakers. In this case, whether vegan, vegetarian, or to a lesser extent the type of dish. The tags you can see were originally lost next to the button. Moving them higher in the hierarchy gave them greater impact, but also had a knock on effect to their relation with the other elements. And we wanted to keep consistency beyond this screen, as well as between mobile, tablet and desktop. Which meant tweaking and critiquing, refining and testing until we got it right. A small thing, perhaps. But one that could have a significant impact on customer experience and conversion rates. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1e43e795-c1b5-49cd-91de-b171bd56fff4/Screenshot+2024-10-10+at+20.23.19.png Work - Make it stand out A not very enlightening screen shot of a design system https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923865403-9VBOOQF641KNHIH2JUB0/Many%2Bchaps Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923935326-8CIOZR4CCMLUDGEX9LKA/Personas%21 Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/4333e51d-8361-461d-be0c-26be25ae0f37/Screenshot+2024-08-24+at+20.43.30.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924095128-C51IHR1RF643581V0HP8/Wireframes%21 Work Government design systems - not pretty, but effective https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924184471-F0D9CU211BAAVCCDBDNP/Rules%21 Work Rules. Just like being in school again. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924019351-QNRORCJ7G2RXZ723CEMD/Not+Spiderman Work It’s not quite a Spiderman comic, but it did the trick https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/4333e51d-8361-461d-be0c-26be25ae0f37/Screenshot+2024-08-24+at+20.43.30.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924184471-F0D9CU211BAAVCCDBDNP/Rules%21 Work Rules. Just like being in school again. https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923865403-9VBOOQF641KNHIH2JUB0/Many%2Bchaps Work Some lovely drone and model aircraft hobbyists https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563923935326-8CIOZR4CCMLUDGEX9LKA/Personas%21 Work One of these people was in Harry Potter and Rising Damp https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924095128-C51IHR1RF643581V0HP8/Wireframes%21 Work Government design systems - not pretty, but effective https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563924019351-QNRORCJ7G2RXZ723CEMD/Not+Spiderman Work It’s not quite a Spiderman comic, but it did the trick https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1499088401951-RK5R3RQ1B186AI33JYI4/Screen+Shot+2017-07-03+at+14.26.15.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1498574563592-07RIQ6S9WQ6W9J2ZPIJP/Screen+Shot+2017-06-27+at+15.31.22.png Work - yogaia.com https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1498674851849-5R845HOMEP6XBAKXED2U/Artboard+Copy.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1555875668434-EDVOY49FPTTI2OD0KLPF/Screen+Shot+2017-07-03+at+13.18.10.png Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922916397-I2E7SXUW7VXL10C2RWCP/Screenshot%2B2019-07-23%2Bat%2B23.58.14.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1555795019681-LIP9G4YBOL83E9VYLYC6/Screenshot+2019-04-20+at+21.31.29.png Work - Pylons! https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1634242731419-YEHF1EAGO10ICS31EVCN/image-asset.jpeg Work - What would Sir Dave do? https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922916397-I2E7SXUW7VXL10C2RWCP/Screenshot%2B2019-07-23%2Bat%2B23.58.14.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922916397-I2E7SXUW7VXL10C2RWCP/Screenshot%2B2019-07-23%2Bat%2B23.58.14.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922916397-I2E7SXUW7VXL10C2RWCP/Screenshot%2B2019-07-23%2Bat%2B23.58.14.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1563922916397-I2E7SXUW7VXL10C2RWCP/Screenshot%2B2019-07-23%2Bat%2B23.58.14.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1726004265759-0Z55FZQ9Y3COD23Z2UV1/VM_R_LOGO_RED_RGB_REG-4287347070.jpg Work https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1728589313973-USEIWC167TDSMT3F5EEA/Group%2B970.jpg Work https://www.stevenicolaou.com/about daily 0.75 2024-10-16 https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/1499091203367-EFVW2KXCJYV3FMETJAO1/image-asset.png About - in my natural habitat I will not grow up until my toddler does https://www.stevenicolaou.com/my-feedback daily 0.75 2024-10-17 https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/f8225961-ec55-4817-9724-c94f8b85674b/NEW-BARBOUR-990x589-1367238521.png My feedback Redesign, replatform and merging of two leading b2b saas of the health, safety and environment legal compliance services https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/7af25b06-05be-4b97-9ad1-231686a564b2/VM_R_LOGO_RED_RGB_REG-4287347070.PNG My feedback Leading the CX, UX and UI of a variety of products and campaigns, from award winning Xmas experiences, to strategic email marketing, to customer value playback products https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/33935394-986a-4427-8054-3e7b110435cc/Wagamama-Logo-Black-CMYK-791532440.png My feedback Design system usability and buildability; building a UX team and culture; advising and consulting on projects https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/cef85802-c4c4-4091-a837-027f1b81dfeb/Edenred_Logo_%28depuis_2017%29-3325930921.png My feedback Redesign and replatform of a leading b2b2c employee benefits service https://images.squarespace-cdn.com/content/v1/595253de46c3c44a01a70344/a4489da5-a510-4b1e-81a7-82dd4a4902fd/AND-logo-3950242098.png My feedback Internal feedback from peers at a leading tech consultancy